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Privacy Policy

Introduction and policy outline

Kids in Museums will look after any personal information that you share with us. We will only use your personal information in the ways that you tell us are okay. We will make it easy for you to update the personal data that you have given us and tell us how you want to communicate with us. We will never release your personal data to organisations outside of Kids in Museums for marketing purposes.

When and how we may collect personal information about you

Kids in Museums may collect personal data when you interact with us. This will include: cookies on our website, subscribing to our mailing list, signing up to our Manifesto, making a nomination for the Family Friendly Museum Award, registering for Takeover Day, attending a Kids in Museums event or training, participating in a survey, applying for a job or volunteering opportunity, when you phone us, email us, use our website or social media channels.

When you volunteer data to us in the process of one of the above interactions, we will specify the purpose for which the data will be used at the point of collection.

Once we have collected your data we will only use it for the purpose specified at the point of collection. We will not use the data for a new purpose without asking your consent first.

What personal information might we collect

We only collection the information we need to perform the service that you request or to enable us to carry out our business. The personal information that we may collect includes:

  • Contact details such as name, address, date of birth, email address, postal address, telephone number
  • If you are paying for something or we are paying you: details of your credit or debit card or your bank account details
  • Information about any communication preferences you may have
  • If relevant, the organisation that you work for.

We may also collect information about your interest in Kids in Museums and the events that we run.

How do we use your data

Kids in Museums may use your data to:

  • Provide information and updates about our projects
  • Administer or provide access to our projects, resources or training
  • For research purposes to improve our own services or to report back to funders

We will ask you at the point of collecting your information how you want it to be used and will not use it for other purposes without seeking your consent unless we need to use it to respond to a request to comply with a law or other regulation.

You can let us know at any time if your preferences for how we use your data change. You can do this by calling 020 3096 7707 or emailing: [email protected].

Kids in Museums will never sell your data or share it with third parties for marketing purposes.

Data Security

We have implemented information security policies and technical measures to protect the personal data that we have under our control. All our employees, volunteers and freelance staff who have access to data or process data are required to respect the confidentiality of personal data and abide by our data protection policy.

We will ensure that your personal data will not be disclosed to other organisations or authorities unless we are required to do so by law or other regulation. The exception to this would be if you gave us your consent to share your data with a third party.

Your choices

Kids in Museums will tell you the basis on which it is holding or processing your data and how to object to your data being processed.

Kids in Museums may hold and process data on the following lawful grounds:

Consent – if Kids in Museums is processing your data in this way we will have asked you for a positive opt-in to receive communication from us.

Legitimate interest – if Kids in Museums is processing your data in this way, it is because we believe that using your data to communicate with you is necessary to the conduct of our business and there is a benefit to you from the communication we send with minimal impact on your privacy.

To fulfil the terms of a contract – Kids in Museums may need to process your personal data to enable us to fulfil the terms of a contractual relationship with you. An example of this could be if you book a place on one of our training courses.

If you wish to change your preferences or object to you data being processed, you can use the unsubscribe button on any email newsletters you receive from us or email: [email protected].

Accessing your data

If you want to know whether we are keeping any of your personal data or would like to request a copy of the personal data that we hold on you, please email: [email protected].

We may require you to provide proof of identity before we supply your data. We will aim to respond to your request within seven working days and will not make any charge for this.

Contact us

If you have a concern about our Privacy Policy or our use of our data please contact us on 020 3096 7707 or email: [email protected].

Kids in Museums is registered with the Information Commissioner’s Office (Registration ZA270362). If you are not satisfied with our response about usage of your data, you may wish to contact the Information Commissioner’s Office: www.ico.gov.uk

Updates to this policy

This policy was updated in May 2018.

It will be reviewed annually and updated to reflect changes to relevant legislation.